:max_bytes(150000):strip_icc()/INV_DD_DennisMoseleyWilliams-2b546578dbc442c48e8e3f47ea3ca467.jpg?w=1920&resize=1920,1075&ssl=1 "Here’s Why You Should Be Rethinking the Client Experience | Global News Avenue")
Here’s Why You Should Be Rethinking the Client Experience
:max_bytes(150000):strip_icc():format(jpeg)/INV_DD_DennisMoseleyWilliams-2b546578dbc442c48e8e3f47ea3ca467.jpg)
In this episode of “Deep Diving,” Dennis Moseley-Williams talks with host Jay Hummel about how consultants should view today’s customer experience. Dennis believes that the shift to the “service and experience” model puts customer well-being at the forefront.
Most companies sell products and services, as well as the best to create meaningful experiences. Dennis challenges leaders to rethink value, loyalty and what customers really want.
Dennis Mosley Williams: Dennis is a writer, speaker and experienced economics expert who teaches businesses to shift from trading to transformation in meaning rather than price. He founded his company, DMW Strategic Consulting in 2002 and lives in Ottawa, Ontario.
:max_bytes(150000):strip_icc()/INV_DD_DennisMoseleyWilliams-2b546578dbc442c48e8e3f47ea3ca467.jpg?w=1200&resize=1200,0&ssl=1&description=Here%E2%80%99s+Why+You+Should+Be+Rethinking+the+Client+Experience+%7C+Global+News+Avenue){kind=link}