Chase Will Soon Block Certain Zelle Charges. Here’s What You Need to Know
If you use it with JPMorgan Chase and use Zelle to send or receive money, listen. Starting from March 23, 2025, Datong Restrict Zelle payments It believes that it originated from social media.
Here’s everything you need about the changes Chase makes to its Zelle payment policy and how they mean to you.
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Read more: Avoid these common Venmo, cash apps and Zelle scams
Why Chase will block Zelle social media charges
Zelle and others Digital Payment Appsuch as Venmo and Cash App, make fraud Making money, people that many scammers are targeting on social media. according to ChaseNearly 50% of the fraud reports received from June 1, 2024 to December 31, 2024 came from social media.
one December 2024 lawsuit The Consumer Financial Protection Agency claims that since its launch in 2017, JPMorgan Chase, Bank of America and Wells Fargo have lost more than $870 million. And CFPB recently Leave the suitit still issued an alert saying customers are at risk using digital payment apps. And, since Zelle doesn’t offer any purchase protection, it’s unlikely to restore it once you send money on the app.
With its new policy, Chase hopes to stop fraud before it happens. It’s updated Mobile phone service agreement It will allow it to refuse or block payments it believes originated on social media. The bank can also delay or hold payments, so it can request information from you to verify transactions, such as verifying your identity, the identity of the sender or recipient and payment details.
Other ways Chase customers can send money safely
If you want to send or receive funds through your Chase account, there are many safe ways to do this. Chase a few Other digital payment servicessuch as PayPal, Apple Pay, Google Pay, Samsung Pay and Paze.
You should never send money to someone you don’t know and trust through the payment app. This also helps to know Signs of a scam So you can avoid falling into the trap of fraudsters.