US Workers Have Doubts About AI in the Workplace, Survey Finds
Pew Research Center’s new survey data Showing only one in six (16%) of American workers use AI at work, most people worry about the impact of technology on the workplace.
A survey of 5,273 American adults received in October last year showed that workers are highly conflicted about the future role of AI at work, with more than half (52%) more worried about the impact on AI. Almost one-third, 32% believe AI will bring fewer job opportunities. For those with low-income jobs, this figure has increased to 37%.
Surprisingly, given that they have attracted people’s attention, AI chatbots are not as popular as some people think. Most people (55%) say they don’t use AI chatbots at all or rarely use them. Only one in 10 workers use AI chatbots a few times a day or a week.
Pew data seems to be contrary to the huge investments in AI by businesses, with some estimates This figure is set at $1 trillion in the industry. Companies like Apple, Google, OpenAI and Meta are eager to position themselves as leaders in the AI field, making their debuts in large AI models such as Chatgpt and Gemini, who want people to be able to work and day-to-day tasks. Investments made by AI-focused investment firms and the energy and data requirements for AI have been questioned recently DeepSeek.
But despite all the money and hype surrounding AI, Pew’s discovery is not surprising to some of those who are studying the impact of the technology, including Winnie Kroculick and Antara Dutta, Have your future – AI for everyoneto be released in April.
Kroculick and Dutta both worked in the finance industry, saying Pew’s findings matched the research books they found.
“Technological changes and disruptive patterns often produce two different outcomes: fear and desire for expectations. AI follows these typical patterns, albeit somewhat accelerated,” Kroculick told CNET. “Those who are eager to use AI may be traditional early adopters who are disrupted and can see the value of AI in changing and improving how organizations work. On the other hand, unless they adapt and eventually adopt changing technologies, there is a risk of being left behind.”
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Dutta added that there is a split among company leaders who believe AI can improve efficiency, reduce costs and drive innovation, while employees may see AI as a threat to the safety of their jobs.
“Employees said, “It is necessary to proactively examine their roles and functions and evaluate where AI can solve repetitive tasks.” While this may scare employees, proactively evaluating their role will help them identify new opportunities and ultimately have their own future in the workplace. ”
Early AI adopters tend to be younger, Kroculick said. She advises older users and anyone who wants to continue hiring to start adopting it. “Proactive is the way forward or you might be left behind,” she said.
