AI chatbots unable to accurately summarise news, BBC finds | Global News Avenue

AI chatbots unable to accurately summarise news, BBC finds
Imran Rahman-JonesTechnical ReporterGetty ImagesAccording to a study conducted by the BBC, four major artificial intelligence (AI) chatbots summarize news reports.The BBC provides questions about news to OpenAI Chatgpt on the BBC website, Microsoft’s Copilot, Google’s Gemini and confusing AI content.The answers produced by this include “severe inaccuracy” and distortions, it says.In the blogBBC News and Current Affairs CEO Deborah Turnes said AI has brought “endless opportunities”, but companies that develop tools are “playing with fire”.She asked: “We live in a difficult time, how long does it take before the AI ​​extension’s title causes significant real-world damage?”The tech company that owns chatbots has been approached for comment. “Pull backward”exist ResearchThe BBC asked Chatgpt, Copilot, Gemini and confusion, summed up 100 news stories and scored each answer. It attracts journalists who are relevant experts on the topic of this article to evaluate the quality of answers for AI assistants.It found that 51% of all AI answers to questions about news are considered to have some form of significant problems.Additionally, 19% of AI answers citing BBC content introduce factual errors, such as incorrect fact statements, numbers and dates.Ms Turnes said in her blog that the BBC is trying to “have a new conversation with AI technology providers” so that we can “work together to find solutions.”She called on tech companies to “revoke” their AI news summary, Just like Apple did after the complaint From the BBC, Apple Intelligence misrepresented news reports. Some inaccurate examples found by the BBC include: Gemini mistakenly says that the NHS does not recommend smoking as a helping to quit smokingChatgpt and Copilot say Rishi Sunak and Nicola Sturgeon are still in office even after leavingQuoting the confusing error of BBC News in a story about the Middle East, he said Iran initially showed “restraint” and described Israel’s behavior as “aggressive”Overall, Microsoft’s Copilot and Google’s Gemini have more significant issues than Openai’s Chatgpt and confusion, which sees Jeff Bezos as one of its investors. Typically, the BBC blocks its content from AI chatbots, but opens its website during its December 2024 testing.In addition to including factual inaccuracies, chatbots “work hard to distinguish between perspectives and facts, editorials, and often fail to include basic contexts,” the report said.Pete Archer, director of program for generating AI at the BBC, said publishers “should control whether and how their content is used and AI companies should show how assistants handle news and the scale and scope of the errors and errors they generate.” .