Thousands facing weekend with no water
Although water supplies have been restored, thousands of homes are still without water due to burst pipes.
Wednesday’s incident at Dolgarog in Conwy County is believed to have affected around 40,000 households, with some schools and businesses forced to close.
Welsh Water said supply had been restored to around 40% of its customers by late Saturday morning, but some may have to wait until Sunday afternoon.
The company’s chief executive, Peter Perry, described the incident as a “catastrophic failure” caused by ground motion that could not have been foreseen or prevented.
The damaged pipe in the river was repaired on Friday afternoon, but Welsh Water said it could take up to 48 hours for water supplies to return to normal.
talking BBC Radio Wales BreakfastMr Perry said: “We didn’t see an increase in traffic indicating a problem until Wednesday when we saw this catastrophic failure.
“Conwy, Dolgarrog, Trefriw, Llanrwst, Eglwysbach and a few others are now returning to the water.
“We are doing this in a controlled operational manner. The last thing we want to see now is a further outbreak in the system,” he added.
Welsh Water said water supplies would be restored at different times for different people and that “water discolouration” is normal after a supply interruption.
Some people in the town of Conwy said their water was “dripping” back on at around 04:00 GMT on Saturday morning.
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Eligible households will receive £30 for every 12 hours their supply is affected, while business customers will receive £75 for every 12 hours, and additional claims for lost income can be made online.
Bottled water stations have been set up at four stations in Conwy, at Park Eirias in Colwyn, Zip World Conwy, Llandudno West Bank car park and Bodlondeb station.
Multiple schools, businesses and community centers It was forced to close on Thursday and Friday due to a water outage.
The company said the damage to the pipeline, which is located in the river, was caused by rock pressure.
The network is nearly 900 kilometers (560 miles) long and includes 13 underground storage tanks, the largest of which is the size of nine Olympic swimming pools.