Siemens Drives Ghana’s Energy Future with 950,000 Smart Meter Integrations and Transformative Digital Solutions – Africa.com
Technology leader, Siemens (www.Siemens.com) has achieved a breakthrough milestone with its transformative meter management system, successfully integrating 950,000 smart meters across Ghana. This innovative solution is revolutionizing power management and driving the digitization of the nation’s utilities, positively impacting more than 4 million customers.
In recognition of its contribution to digital transformation in the region, Siemens was recently named the “Best Company for Digital Transformation and Innovation” at the Africa’s Best Business Awards in Ghana. The smart metering solution implemented for the Electricity Company of Ghana (ECG) digitizes utility operations from back-end systems to consumer interfaces, ensuring seamless power delivery to 3 million meters serving homes and businesses.
“We are very proud of this solution and this award, which recognizes the strategic role Siemens plays in transforming Ghana’s economy into a highly efficient digital economy. Through our focus on digitalization, electrification and automation, Siemens is driving what is happening in the region Impactful change,” said Kofi Oppong, Siemens Regional Manager for West Africa.
Advantages of Siemens ECG Measurement Management System
“The ECG metering management system is a game-changer for utility companies, eliminating inefficiencies, solving tax challenges and ensuring customers across Ghana benefit from digitization,” said Oppong.
The system provides unparalleled customer service benefits and enables users to automatically activate power when purchasing tokens through mobile money wallets. Customers no longer need to rush home to enter a code, and family members abroad can purchase tokens that can be activated immediately. This innovation significantly enhances the customer experience by giving users greater control over their spending while eliminating the risk of service interruption or blacklisting due to non-payment.
Operationally, the system integrates previously fragmented platforms, allowing smart meters from different manufacturers to run seamlessly under a common backend. “Siemens’ solution enables interoperability within the utility ecosystem, providing a fully digital system with a clear view of customer data,” Oppong said. This transparency enhances analytics, forecasting, network optimization, troubleshooting, and fraud detection.
Project updates
Now entering its fourth year of operation, Siemens Grid Software Solutions has achieved significant results, including integrating 950,000 smart meters, improving revenue, enhancing customer experience and optimizing operational and employee costs. Siemens continues to provide maintenance support services to ensure the continued success of the project.
Distributed by APO Group on behalf of Siemens AG.
