British Airways says ‘tech issue’ resolved after delays | Global News Avenue

British Airways passengers were stranded on the tarmac at multiple UK and international airports after “technical issues” disrupted operations.

Problems, The airline said the issue has now been resolved and starting around 17:00 on Monday, passengers posted on social media that they were standing in the cold waiting to find out what happened to their flights.

BA said there is a problem affecting Some of its computer systems caused delays.

“We have apologized to our passengers for the delay and are ensuring they reach their destinations as planned,” the airline said in a statement.

In an earlier update on the disruption, the company said no flights had been cancelled.

DownDetector, a website that logs complaints about inoperable websites, said problems with the BA website increased dramatically after 17:00.

It’s unclear how widespread the disruption is, but global flights, as well as some domestic UK flights, are reportedly affected.

Travel expert and journalist Simon Calder estimated the problems could affect tens of thousands of passengers, although delays to affected flights appeared to be limited to an hour or two.

One passenger wrote on X that they were “forced to stand on the tarmac in very cold Verona waiting for their delayed flight”.

Passengers in Hamburg, Naples, Lyon and Dusseldorf also reported delays.

Others said they were trying to check in for flights but “system glitches” or technical issues prevented them from booking flights.

Sources within the airline said the situation was being brought under control, but there were concerns tonight’s delays could have a knock-on effect on flights on Tuesday.

Some travelers who commented on social media said they were told pilots were unable to generate load data for the plane and had been struggling to contact colleagues by phone.

A spokesman for Heathrow Airport said it was aware of BA’s technical issues but its own systems were operating normally.

This is not the first time BA has faced significant disruption due to an IT failure. Flights were grounded in May last year. Similar things happened in spring 2017 and February 2020, disrupting bank holiday plans.