Best Internet Providers in Jacksonville, North Carolina
What is the best internet provider in Jacksonville?
spectrum Voted the top internet service provider in Jacksonville, NC by CNET. It wins because it strikes an excellent balance between wide coverage and high-speed plans. Spectrum has high availability in the area, covering nearly 93% of Jacksonville and offering download speeds of up to 1,000Mbps. Plans range from 50Mbps to 1,000Mbps and offer unlimited data without a contract.
If you want the cheapest internet in Jacksonville, Spectrum offers the lowest-priced 50Mbps plan for $25 (if you qualify), and a 100Mbps plan for $30, followed by local providers Urban network The 150Mbps plan is $35. Metronet’s plans include higher equipment costs than Spectrum’s. If you want the fastest internet in Jacksonville, Metronet is the clear winner, with symmetrical upload and download speeds of up to 5,000Mbps.
speed of light Fiber internet is available in some areas, but fiber coverage is limited, and much of Jacksonville’s coverage relies on slower DSL connections. For those looking for alternatives to Spectrum and Metronet, T-Mobile Home Internet Fixed wireless services stand out as the best choice.
Best Internet in Jacksonville, NC
Jacksonville, NC Internet Providers Comparison
| provider | Internet technology | monthly price range | speed range | Monthly equipment cost | data cap | contract | CNET Review Score |
|---|---|---|---|---|---|---|---|
| speed of light | DSL, fiber optic | $39-$59 | 15-100Mbps DSL, up to 940Mbps Fiber | without any | without any | without any | not applicable |
| Metropolis Network Read full review |
fiber | $35-$110 | 150-5,000Mbps | None, $13 monthly technology fee | without any | without any | 6.9 |
| spectrum Read full review |
cable | $25-$70 | 50-1,000Mbps | $10 (optional); not available on 1,000Mbps plan | without any | without any | 7.2 |
| T-Mobile Home Internet Read full review |
fixed wireless | $50-$70 ($35-$50 with eligible mobile plans) | 72-245Mbps | without any | without any | without any | 7.4 |
| us mobile phone | fixed wireless | $60 | 8-195Mbps | different | 600GB, unlimited available | without any | not applicable |
| Verizon 5G Home Internet Read full review |
fixed wireless | $50-$70 ($35-$45 with eligible mobile plans) | 50-250Mbps | without any | without any | without any | 7.2 |
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Source: CNET analysis of provider data.
What are the cheapest internet plans in Jacksonville?
| plan | starting price | Maximum download speed | Monthly equipment fee |
|---|---|---|---|
| Spectrum Internet Assistance Read full review |
$25 | 50Mbps | $10 (optional) |
| Spectrum Internet Advantages Read full review |
$30 | 100Mbps | $10 (optional) |
| Urban Network 150 Read full review |
$35 | 100Mbps | None, $13 monthly technology fee |
| Urban Network 500 Read full review |
$45 | 500Mbps | None, $13 monthly technology fee |
| Spectrum Internet Premier Read full review |
$50 | 500Mbps | $10 (optional) |
| Mingsu Internet | $39 | 20-200Mbps | without any |
| Verizon 5G Home Internet Read full review |
$50 ($35 with eligible mobile plans) | 50-250Mbps | without any |
| T-Mobile Home Internet Read full review |
$50 ($30-$50 on eligible mobile plans) | 72-245Mbps | without any |
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Source: CNET analysis of provider data.
How to Find Jacksonville Internet Deals and Promotions
The best internet deals and top promotions in Jacksonville depend on the discounts available during that time period. Most offers are short-lived, but we’re often on the lookout for the latest deals.
Jacksonville internet providers like Spectrum may offer lower introductory prices or other incentives for a limited time. Many providers, including Metronet, Brightspeed and T-Mobile Home Internet, have the same standard pricing year-round.
For a more extensive list of offers, check out our guide Best Internet Deals.
The Fastest Internet Plans in Jacksonville
| plan | starting price | Maximum download speed | Maximum upload speed | data cap | Connection type |
|---|---|---|---|---|---|
| Metro 5 Gbps Read full review |
$110 | 5,000Mbps | 5,000Mbps | without any | fiber |
| Metro 2 Gbps Read full review |
$70 | 2,000Mbps | 2,000Mbps | without any | fiber |
| Metro 1 Gbps Read full review |
$50 | 1,000Mbps | 1,000Mbps | without any | fiber |
| Spectrum Internet Performance Read full review |
$70 | 1,000Mbps | 35Mbps | without any | cable |
| light speed fiber optic | $59 | 940Mbps | 940Mbps | without any | fiber |
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Source: CNET analysis of provider data.
What is a good internet speed?
Most internet connection plans can now handle basic productivity and communication tasks. If you’re looking for an internet plan that can accommodate video conferencing, streaming video, or gaming, you’ll get a better experience with a stronger connection. The recommended minimum download speeds for various applications are outlined below, According to the U.S. Federal Communications Commission. Please note that these are guidelines only and internet speeds, service and performance vary based on connection type, provider and address.
For more information, see our guide How much internet speed do you really need?.
- 0 to 5Mbps allows you to handle the basics: browsing the Internet, sending and receiving email, and streaming low-quality video.
- 5 to 40Mbps gives you higher quality video streaming and video conferencing.
- 40 to 100Mbps should provide one user with enough bandwidth to meet the needs of modern remote working, video streaming, and online gaming.
- 100 to 500Mbps allows one or two users to participate in high-bandwidth activities such as video conferencing, streaming and online gaming simultaneously.
- 500 to 1,000Mbps allows three or more users to engage in high-bandwidth activities simultaneously.
CNET How to Choose the Best Internet Provider in Jacksonville, NC
Internet service providers are numerous and regional. different from the latest cell phone, laptop, router or kitchen toolsit is impractical to personally test every ISP in a specific city. What is our approach? We first looked at pricing, availability, and speed information based on our own historical ISP data, provider sites, and map information from the Federal Communications Commission. fcc.gov.
It’s not over yet. We went to the FCC’s website to check our data and make sure we accounted for every ISP offering service in a certain area. We also enter local addresses on provider websites to find specific options for residents. We evaluate customer satisfaction with ISP services by looking at sources such as the US Customer Satisfaction Index and JD Power. ISP plans and prices may change frequently; all information provided is accurate as of publication time.
Once we have localized information, we ask three main questions:
- Does the provider offer reasonably fast internet speeds?
- Are customers getting value for money?
- Are customers satisfied with their service?
The answers to these questions are often layered and complex, but we recommend the provider that comes closest to a “yes” on these three questions. When choosing the cheapest internet service, we look for the plan with the lowest monthly fee, although we also consider factors like price increases, equipment costs, and contracts. Choosing the fastest internet service is relatively simple. We look at advertised upload and download speeds and consider real-world speed data from the following sources: Okla and Federal Communications Commission Report. (Ookla and CNET are owned by the same parent company, Ziff Davis.)
To explore our processes in more depth, visit our How we test ISPs Page.
FAQs for Internet Providers in Jacksonville, NC
What is the best internet service provider in Jacksonville?
Spectrum is the best internet service provider in Jacksonville. In addition to the best broadband coverage in the area, Spectrum offers a variety of competitively priced plans including free modem rental, unlimited data and no contract requirements.
Is there fiber optic internet in Jacksonville?
According to the latest FCC data as of December 2023, approximately 53% of residential addresses in Jacksonville have fiber optic internet service. Although fiber optic internet can be found in random neighborhoods throughout the city, the Country Club Hills neighborhood has the best service availability. Metronet is Jacksonville’s largest fiber internet provider, and Brightspeed also has a small fiber network in the area.
What is the cheapest internet provider in Jacksonville?
Spectrum has the cheapest internet in Jacksonville, with service starting at $25 per month and speeds up to 50Mbps. Metronet also offers a 150Mbps plan for $35, which technically includes the equipment at no extra cost, but there is an unavoidable $13 monthly “service technology” fee.
Which internet provider in Jacksonville offers the fastest plans?
Metronet offers the fastest Internet plans in Jacksonville, with speeds up to 5,000Mbps for $110 per month. Considering the speeds you get for the price, this is easily the best internet deal in Jacksonville. Metronet also offers 2,000Mbps and 1,000Mbps speed tiers starting at $70 and $50 per month, respectively. Spectrum’s fastest plan advertises maximum download speeds of 1,000Mbps (35Mbps upload) and starts at $70 per month.
